Video mystery shopping enables clients to re-live the actual customer experience and truly see
things from the customerís perspective. This is the most powerful way to capture the appearance
of the premises, the body language used by the staff and their adherence to the sales processes
and customer service practices. Bringing the results to life through video, really helps staff
engage and identify with a mystery shopping programme.
We have created our own unique system of video recording using the latest digital technologies
and micro covert cameras hidden within a range of applications. Each recording is quality
controlled against our standards and is produced on CD or DVD. We can also tailor make
compilation edits based on client's specific requirements.